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PSARA ISD/PSA-64/2019 · ISO 9001:2015 QMS24221266

Facility management

Spaces that work better.

End-to-end facility services that keep buildings safe, efficient and well maintained.

  • Housekeeping and facility upkeep
  • Site supervision and quality checks
  • Coordinated service delivery
An instructor holding up a fire extinguisher in front of SDC guards and lady guards

What is included

The full scope, in writing.

A building runs well when the small things are done on time, every day. SDC’s facility teams look after the upkeep so your own people can focus on their work.

Site supervision and quality checks are part of the service, and you deal with one accountable partner instead of several vendors.

Who it’s for

Buildings that need upkeep done on time without managing several vendors: offices, campuses, hospitals, plants and residential communities.

5 items · agreed before the first shift

  1. 01Building maintenance and repairs
  2. 02Electrical and plumbing services
  3. 03Fire safety and risk management
  4. 04Pest control and waste management
  5. 05Landscaping and garden maintenance

How we deliver

Selection to supervision, on SDC Command.

The same disciplined routine on every site, with an SDC Command touchpoint at each step.

  1. Selection

    Background verification, fitness, aptitude and a personal interview for every person we place.

    Verified on file
  2. Training

    Induction, then a site induction on your layout, codes and contacts before the first shift.

    Certificates tracked
  3. Deployment

    Every roster is checked for clashes, rest and training before it goes out.

    Deployment planner
  4. Supervision

    Selfie and GPS check-in every shift, reports from the post, and a supervisor who answers for it.

    Guard app · portal

What you see

Your sites, in your client portal.

  1. 1
    Coverage and attendance

    Posts staffed against posts contracted, shift by shift.

  2. 2
    Incidents and risks

    Every incident logged and followed up.

  3. 3
    Sites that need attention

    Ranked worst first, so problems surface early.

SDC Command centre showing people on duty, attendance, open incidents, sites ranked by urgency and a site map
Demo data Screen from the SDC Command demonstration workspace.

Compliance for this service

ISO 9001:2015 · QMS24221266

Our quality management system is certified to ISO 9001:2015. Facility staff are SDC employees, with EPF and ESI paid for every one of them.

All licences and registrations

Questions

A trainer at the lectern addressing a hall of SDC guards and lady guards

Frequently asked questions

01How do we get started?

Book a free site survey. We walk your site, assess the gates, blocks, parking and night routes, and give you a written post plan with posts, shifts and headcount.

02What does facility management cover?

Building maintenance and repairs, electrical and plumbing services, fire safety and risk management, pest control and waste management, and landscaping and garden maintenance.

03Can facility management be combined with security and housekeeping?

Yes. Many clients combine services under one contract, with one supervisor and one set of records for the site.

04How is the work checked?

A supervisor runs scheduled inspections against the agreed scope, and issues are reported and followed up.

05Who employs the facility staff?

SDC does, with EPF and ESI paid for every employee we deploy.

Next step

Let’s plan your facility.

A free site survey, then a written post plan for your site. Phone and WhatsApp work just as well.